State Farm® Insurance Agent Chance Perry

"Omar Ayoub was a fantastic person to work with. We were looking to get homeowners insurance, and Omar prepared a quote in a timely manner, following up consistently to answer any and all questions. He went over the details line by line, adjusting as needed, and worked the plan out to a price point that both fit our budget and our needs. Thank you for your patience and knowledge, Omar!"

"Friendly, professional, and efficient. I look forward to a long standing business partnership."

"Jule was such a pleasure to work with. Very responsive, patient, kind, and efficient. She helped me to obtain auto, home, umbrella, and flood insurance to my great satisfaction. Highly recommend for all insurance needs."

"Excellent Service and Professionalism. I had a great experience working with my insurance agent Jules Sosa, she was extremely knowledgeable, patient, and took the time to explain all of my options in a way that was easy to understand. Instead of rushing the process, she made sure I felt confident about the coverage I was choosing."

"Jule was incredible!!! Not only did she provide better coverage she also saved me money from what I was previously paying on my insurance."

"Agents is never available which makes it difficult to manage plans."

"Jule Sosa-Ayoub was very professional and provided me with a reasonable quote for auto insurance."

"Jule was pleasant and professional....guided me through the maze and confusion of switching an bundling"

"Jule was great"

"Jule S. is the agent that serviced me. We built a friendly rapport so fast you would have thought I was right in front of her being serviced versus phone call. I explained my new car purchase concerns and she put her superhero cape on and took off to find and reinsure me on best prices. She was so knowledgeable and broke down informative information for me to better understand and figure out what was fitting for me and my budget. Her Human kindness TOP TIER. Listened to understand AMAZING. Problem solving and best solutions SHE NAILED IT. I was so fascinated with her services I called my family and friends just to brag about her customer service. I thank you truly for making this a breeze. -Dani"

"Julie did an excellent job."

"Talked to jule Sosa what a wonderful person she is. God bless you in your future."

"Jule was very helpful and nice had a very good experience"

"Had a great experience with Jule Sosa quick and easy service also saved me a lot."

"Chance and his staff have been faithfully caring for my family and our policies for over a decade now! We are very loyal to this agency and appreciate all of their hard work and dedication to take care of our insurance needs. Thank y’all!"

"Great customer service! Carlos is very helpful and professional."

"If you’re in the market I would definitely advise you to call Chance. He is amazing and goes above and beyond to make sure you get the best deal for your needs and budget. Extremely respectful and honest. Very grateful we met him."

"Chance always goes above and beyond!"

"Great team!"

"I will be looking to switch insurance agents as this agent can't seem to answer phone calls (even though their voicemail says they will with very specific times) or reply to emails. Worst service ever. My prior State Farm agent retired and offered excellent service; unfortunately, I got re-routed to this one.I have other family members that are currently assigned to Chance and experienced the same thing. Unbelievable. Update: Following this post, Chance did personally make a phone call to me. Adjusting my 1-star rating to a 3-star rating to reflect this immediate action. Update 2: left State Farm a while back ago in favor of Root Car insurance and an independent broker on home insurance. I have since returned to State Farm with a different agent since it appears State Farm has come back to earth with competitive rates and my new agent is FANTASTIC. The whole office is the best. Stay away from Chance, this agent shouldn't be in business."

"It is almost impossible to get these guys on the phone."

"Chance Perry is a solid guy."

"The worst insurance company ever,....very unprofessional on how they answer the phone if you can get through, we are so glad we are not with them anymore"

"I was a long time customer of this State Farm Insurance Agent and have recently cancelled all my policies because of the customer service, or lack thereof, that I have received from the Agent's Office staff, specifically someone name Cody. This representative was extremely rude and condescending the last time I spoke to him. He called me "self-righteous" because, according to him, he has "bent over backwards" to try to help me over the span of 6 months to resolve the same billing issue that I call about every time. Every time I was able to get someone on the phone, because they do not always answer during business hours, they always had to call me back after they "figured it out." If they have to "figure it out" every time that I call for the same issue, then it's not an issue with my policy, the issue is that they are incompetent. After that encounter, I found another insurance provider the following day and called the State Farm's Agent office with no answer. I called 6 times in row until someone finally picked up to process my cancellation. Obviously, they were screening my calls and went as far as picking up the phone and hung up numerous times. When I requested the cancellation of both my home owner's and auto insurance policy there was no questioning as to why or no attempt to save me as a customer because they obviously knew that I was dissatisfied. In the whole 2+ years that I was Chance Perry's customer, I have never once spoken directly to the man. Not even when I filed a formal complaint with State Farm. He must not care how his office is managed."

"I have been with chance Perry for maybe over 5 years now. At the beginning the experience was great anytime I had questions I was able to get answers right away . I currently have auto, home and life insurance with them and the price is great. The only thing negative is for the past year I have not been able to get a hold of anybody in the office when I call, my agent is always on the other line and I never get call backs. The only way to reach him is through email and at that it's not a timely response. I dislike that I dont feel that I cant count on them anymore. Also when I call for some reason the staff there seem like they are lost. Very disappointing as I been a loyal statefarm customer. I am currently looking to transfering to another office."