Skip to content

Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

Get a quote today

What our customers say about us...

Profile photo of Martha Guevara

Martha Guevara

October 20, 2026

5 out of 5 rating by Martha Guevara
"Muchas gracias a joesy. Por toda la ayuda que nos ofreces muy satisfecha con tu atención eres una persona muy profesional y amable ojalá y siempre estés ahí para cuando necesitemos de los servicios de state farm. 🙏🏼"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Myea Jenkins

Myea Jenkins

October 20, 2026

5 out of 5 rating by Myea Jenkins
"Jule Sosa is everything! She is very knowledgeable about the products of State Farm! Jule is warm, compassionate, and cares about my needs and she even let me talk her ear off about my personal struggles. Please give Jule a raise she deserves it she's a star agent!"
We responded:
"Thank you so much for the 5 stars, Myea! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Abdouul Dialloo

Abdouul Dialloo

October 15, 2026

5 out of 5 rating by Abdouul Dialloo
"Jule Sosa Ayoub provided outstanding customer service! She was professional, patient, and extremely helpful throughout the insurance process. She truly goes above and beyond for her customers and definitely deserves a promotion."
We responded:
"Thank you so much for the 5-star rating, Abdouul! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Chance Perry "
Profile photo of Coquet

Coquet

October 13, 2026

5 out of 5 rating by Coquet
"Working with Josey was really easy and done with a quick turnaround."
We responded:
"Thank you for the 5-star review of Chance Perry’s team - we really appreciate your kind words! "
Profile photo of Emily Bara

Emily Bara

October 13, 2026

5 out of 5 rating by Emily Bara
"Shout out to Jules! She did amazing helping me get auto insurance for my vehicle. She explained everything to me and made sure I understood the policies before I even signed anything. She made sure to give me all the things I was looking for while I explained to her what I was needing/wanting. She deserves a day off and a lambo at this point. Be sure to ask for Jules at state farm!"
We responded:
"Thanks so much for the amazing review, Emily! We really appreciate your support here in Houston. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Kay Eastland

Kay Eastland

September 30, 2026

5 out of 5 rating by Kay Eastland
"Great office, team , and customer support! !!! Left and came back because they make sure to take care of you"
We responded:
"Thanks so much for the fantastic rating, Kay! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Marie M

Marie M

September 24, 2026

5 out of 5 rating by Marie M
"I had a great experience working with my insurance agent Omar, he was extremely knowledgeable and took the time to explain all of my options in a way that was easy to understand. As it can be very frustrating to choose the best coverage. Thank you for the excellent service and patience"
We responded:
"Marie, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Chance Perry and Team "
Profile photo of bwestman

bwestman

September 15, 2026

5 out of 5 rating by bwestman
"Kate is one of the best at state farm, she deserves a pay raise!"
We responded:
"Hi bwestman, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Houston.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Chance Perry "
Profile photo of Robert Colbert

Robert Colbert

September 10, 2026

5 out of 5 rating by Robert Colbert
"Josie did a wonderful job helping me get the right policy, with the right price. Didn't rush me to make a decision, but gave me all the information I needed ."
We responded:
"Robert, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Houston insurance team is always here and happy to help. "
Profile photo of ahmad moneer alsagheer

ahmad moneer alsagheer

September 8, 2026

5 out of 5 rating by ahmad moneer alsagheer
"Omar is very professional and has been very helpful. Appreciate him for the good work"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Houston insurance team. "
Profile photo of Tony Abunamous

Tony Abunamous

September 4, 2026

5 out of 5 rating by Tony Abunamous
"Omar did a great job, he is very professional, and I recommend working with him"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Gerardo Segura

Gerardo Segura

August 24, 2026

5 out of 5 rating by Gerardo Segura
"Muy bien servicio al cliente
very good customer service thank you for all your help"
We responded:
"Hi Gerardo, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chance Perry, Your State Farm Agent "
Profile photo of Andrew Heber

Andrew Heber

August 14, 2026

5 out of 5 rating by Andrew Heber
"I really enjoy working with Chance and his team."
We responded:
"Thank you for the 5-star review, Andrew! We’re proud to serve the Houston/Cypress community and truly appreciate your support. "
Profile photo of G B (G)

G B (G)

July 30, 2026

5 out of 5 rating by G B (G)
"Insurance Advisor Josie Corona, she is very experienced and professional. Extremely helpful when it came to choosing the best policy - at the most affordable rate. If you prefer a live person who provides personalized attention without the hassle, I HIGHLY RECOMMEND - JOSIE CORONA

I must admit though, myself and family had insurance provided by SF, in the past. After a few years of satisfactory, it turned to unsatisfactory situations. We suddenly experienced horrible customer service, rudeness with poor communication, and "greed" overcharges and unexplained cancelation. Even after paying upfront *6 mo.- 1 yr in advance. Then, we had decided not to deal with SF ever again! Several continued to reach out by phone and emails galore, but I had refused. Fast all the way forward ... something told me to hear he out from her initial greeting. SO FAR, IT'S GOING WELL! Thanks to Josie Corona. Need more kind people like her who shows great concern. Especially, when facing challenging times.

Hoping others are lead by Miss Corona's examples. Wishing her great success while with the company!"
We responded:
"Hi G, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us.  Please reach out to us if any questions come up!  - Chance Perry’s Insurance Team "
Profile photo of Julie Pearl

Julie Pearl

July 29, 2026

1 out of 5 rating by Julie Pearl
"Was a loyal client for over 15 years & the only time I heard from them was if I had to contact them to change my policies to get the premiums lower so I have moved on to a carrier that doesnt increase your premiums every year & has better customer service!!"
We responded:
"Julie, thank you for being a loyal customer for over 15 years. I’m sorry we left you feeling this way. We genuinely appreciate the trust you placed in our agency over the years. I understand how frustrating premium increases can be, and while rates are ultimately determined by many factors outside of our office, I wish we had done a better job staying connected with you and reviewing your coverage options. Thank you for your feedback, and I truly wish you the very best with your new insurance company. We are here for you if you decide to take another look and you're welcome to contact me directly anytime. "
Profile photo of Patty Solis

Patty Solis

July 8, 2026

5 out of 5 rating by Patty Solis
"I was very hesitant to go back to State Farm because of a previous bad experience, but I decided to give Jules a chance—and I'm so glad I did! She found me excellent rates for both my auto and home insurance. Jules was honest, patient, and took the time to explain everything thoroughly. She answered all of my questions and never once pressured me into purchasing any extra coverage I didn't need. Her professionalism and excellent customer service made the entire process easy and stress-free. I highly recommend Jules to anyone looking for an insurance agent who truly puts her customers first!"
We responded:
"Thank you so much for the 5-stars, Patty! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Chance Perry’s Team anytime."
Profile photo of Megan Carcaise

Megan Carcaise

June 30, 2026

5 out of 5 rating by Megan Carcaise
"Jules was a great help to me in Houston!"
We responded:
"Megan, thank you for your business and for your kind words recognizing Jule. We appreciate you! "
Profile photo of Vanessa Solano

Vanessa Solano

June 29, 2026

5 out of 5 rating by Vanessa Solano
"Jules is amazing! she was always prompt in answering any questions that I had and going above and beyond to answer these questions for me. We were able to get a policy started in less than five minutes once I gave the green light. She did not push aggressively like other companies do ( I hate that) and reassured me when ever I was ready to reach out to her. Thank you so much Jules, it's rare to find good customer service representatives like you who take the time to listen, help and provide guidance on big decisions."
We responded:
"Thank you for your business, Vanessa, and your kind words. We appreciate you! "
Profile photo of Cruz Garcia

Cruz Garcia

June 16, 2026

5 out of 5 rating by Cruz Garcia
"As a first time homeowner, I had never experienced the daunting task of switching insurance providers for both auto and home. Because of my lack of understanding, it was very intimidating to even begin the process.

Jule contacted me following an inquiry, and she patiently answered all of the questions I had while also providing more affordable options for my auto and home insurance needs. She handled all of the paperwork and made my wife and I feel at ease.

Thank you for all of the help, Jule! We appreciate your time and look forward to our relationship with you & State Farm moving forward."
We responded:
"Cruz, thank you for doing business with us and for the kind words. We appreciate you! "
Profile photo of My Phuong Nguyen

My Phuong Nguyen

May 21, 2026

5 out of 5 rating by My Phuong Nguyen
"Omar Ayoub was a fantastic person to work with. We were looking to get homeowners insurance, and Omar prepared a quote in a timely manner, following up consistently to answer any and all questions. He went over the details line by line, adjusting as needed, and worked the plan out to a price point that both fit our budget and our needs. Thank you for your patience and knowledge, Omar!"
We responded:
"Thank you for your kind words and thank you for your business with us! We look forward to working with you for many years to come. "
Profile photo of Chasta Winslow

Chasta Winslow

May 13, 2026

5 out of 5 rating by Chasta Winslow
"Friendly, professional, and efficient. I look forward to a long standing business partnership."
We responded:
"Chasta, thank you very much for your business and kind words. We look forward to enjoying working with you for years to come !"
Profile photo of Matthew Alvin

Matthew Alvin

March 9, 2026

5 out of 5 rating by Matthew Alvin
"Jule was such a pleasure to work with. Very responsive, patient, kind, and efficient. She helped me to obtain auto, home, umbrella, and flood insurance to my great satisfaction. Highly recommend for all insurance needs."
We responded:
"Thank you for your business, Matthew and for the kind words! We appreciate you!"
Profile photo of Imafidon Anthony Osagie

Imafidon Anthony Osagie

March 5, 2026

5 out of 5 rating by Imafidon Anthony Osagie
"Excellent Service and Professionalism. I had a great experience working with my insurance agent Jules Sosa, she was extremely knowledgeable, patient, and took the time to explain all of my options in a way that was easy to understand. Instead of rushing the process, she made sure I felt confident about the coverage I was choosing."
We responded:
"Thank you for your kind words and thank you for your business with us! "
Profile photo of Jason Mackey

Jason Mackey

December 22, 2025

5 out of 5 rating by Jason Mackey
"Jule was incredible!!! Not only did she provide better coverage she also saved me money from what I was previously paying on my insurance."
We responded:
"Thank you for your business and kind words, Jason. Merry Christmas to you and yours!"
Profile photo of Kash

Kash

December 8, 2025

1 out of 5 rating by Kash
"Agents is never available which makes it difficult to manage plans."
We responded:
"Kash, I am sorry to learn of this bad experience. I do not know your name or contact information, otherwise I could reach out to you directly, but feel free to contact us anytime - we are all available M-F 9am-5pm excluding lunch 12:30-1:30 each day. Even if you call after-hours, a live agent is available to speak with you anytime, any day, 24/7. Or email me directly chance@bestchance4you.com and I will be happy to assist you and see if we can help turn this 1-star review into the 5-star rating experience for you. Happy New Year!"